Thank you for your interest in Rich Soul Culture. We want you to be satisfied with your richsoulculture.com purchases. We will gladly accept merchandise returns/exchanges provided it:
- Is returned within 30 calendar days from the date you received it
- Unwashed, unworn or altered with original tags attached and in the same condition in which you received it.
- In its original packaging.
- Your merchandise is accompanied by the original invoice.
- All merchandise will be subject to a $5.00 restocking fee per package.
If your return is approved, Rich Soul Culture will initiate a refund to your original method of payment. You will receive the credit within a few days depending on your card issuer’s policies.
For exchange of merchandise, the customer should return unwanted merchandise according to the return methods listed above.
Shipping cost is nonrefundable. You will be responsible for covering your own shipping cost for returning your merchandise.
Rich Soul Culture Shipping Instructions:
All returns and exchanges can be mailed to:
Rich Soul Culture
P.O. Box 691934
Stockton, CA 95269-1934
We understand that errors happen. In the case of an error with your order, please send an email to the customer service email below, and we’ll be sure to resolve the matter as urgent as possible.